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Your account

You can update your account information by clicking on the "my account" link at the top of the website and log in using your username and password.

To update your information complete or amend the required fields and then click on "save" at the bottom of the form.

You can also add, edit or delete billing addresses by clicking on the billing address tab.

Should you wish to change your password, click the "My Password" tab, enter your current password and your new password in the boxes and then hit change password.

To view your current orders and order history select the "My orders" tab. Orders are listed in chronological order, the most recent at the top of the page. The order status is displayed and will change as your order is proccessed, shipped and delivered. Once an order is delivered the order will be marked as complete. You can view the full details of an order by clicking on the "details" button for the respective order.

You can use your account to return an order [please see our delivery and returns section for what you can return and when]. When an order has been completed the option to return the order will be activated. To return an order, or part of an order, select the return item(s) link for that order and then follow the instructions on the following page.

If you have any questions regarding creating or editing your account, please contact the customer service team and we'll be delighted to assist you.